Company : HCL Technologies Limited
Job Location : Hyderabad/Secunderabad
Experience : 0 - 2 yrs.
Job Description :
Walk-in Details : Date-19th December, Starting Time: 10 AM
Designation : Opportunities for Technical Support Engineer with HCL Technologies - 25 Opening(s)
Job Description :
- The ideal candidate should possess
- Willing to work in Night shifts primarily
- Willingness to work in Weekends
- Willingness to work on 24X7 environment
- Sophisticated knowledge to deal with problems and solve them effectively
- Should be customer service focused, able to deal with customers in friendly and polite manner
- Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
- Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
- Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
- Technical capability to handle customer complaints
- Polite approach in handling irate customers
- Good communication skills and strong ability to work effectively in a team environment
Experience: 0-1 Year.
Job Location: Hyderabad.
Interview Date: 19th Dec 2013, Thursday.
Time : 10 AM onwards.
Interested candidates can Walk into the below address
Venue:
Krishna Murthy Institute of Technology and Engineering,
Survey No. 23 & 39, Edulabad Village, Ghatkesar Mandal,
Ranga Reddy District, Hyderabad, Andhra Pradesh - 501 301,
Ph. 08415-200303
Website : http://www.hcl.in/careers.asp
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